Faqs

  • General
  • Products
  • Refund product
  • What are the Delivery Charges for Orders from the Online shop?

    Your delivery charges will be calculated at checkout.

  • What exactly happens after ordering?

    After ordering you will promptly receive an order confirmation via e-mail. After the order has been processed in our database, the package will leave our warehouse on the same day, or at the following work day. Orders via pre-payment are sent out on the day we receive the payment.

  • Which payment methods are accepted in the Online shop?

    When you set up your Online Shop you can choose the following payment methods:

    • Credit card (Stripe) - Connect with Stripe to offer secure credit card payments.
    • PayPal - Create a PayPal user to allow your customers to pay with PayPal or credit card.

    You need to select at least one option.

  • How many months will I get free guarantee for Apple's product?

    It's 1 year for free guarantee. And you can get a new one if it's problem from producer

  • Which is the compatible size for this dress?

    It's for 42-47kg of weight and 1m55 - 1m60 of height

  • Which size of this High-heeled sandals is available at shop right now?

    High heels are generally 3-4 inches, or 7.5-10cm. These are typically reserved for dressy occasions like parties or evenings out, as they can be a little more difficult to walk in. Any higher than this and the shoe is likely to have a platform at the front to make it slightly easier to walk in.

  • How many months will I get free guarantee for Apple's product?

    It's 1 year for free guarantee. And you can get a new one if it's problem from producer

  • How long will be take to receive a refund of the returned product?

    The time frame for a refund to be fully processed is usually three to seven business days, but this can vary according to the circumstances. A significant factor in how quickly the process moves depends on the credit issuer. If you return an item by mail, that can also cause the process to take longer.

  • What is this return policy?

    You can return this product within 30 days of receiving the order 

Ask a Question
If you have any question, don't hesitate to ask us. We will answer as soon as possible
Security code Refresh the code